Privacy Policy

Introduction

Zendact Horizon (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered leadership learning platform and services.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, job title, and company information
• Account credentials and profile information
• Communication preferences and contact details
• Payment and billing information (processed securely through third-party providers)

Usage Information

We automatically collect information about your use of our platform:

• Scenario interactions and AI CEO conversations
• Learning progress and completion data
• Platform usage patterns and feature utilization
• Technical information such as IP address, browser type, and device information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Personalize your learning experience and AI interactions
• Process payments and manage your account
• Communicate with you about our services, updates, and support
• Analyze usage patterns to enhance our platform
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these circumstances:

With Your Organization

If you access our platform through your employer, we may share learning progress and engagement data with designated administrators at your organization.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.

Legal Requirements

We may disclose information if required by law or in response to valid legal requests from public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Secure cloud infrastructure with leading providers
• Employee training on data protection practices

AI and Conversation Data

Your interactions with our AI CEOs are treated with special care:

• Conversations are used to improve AI responses and learning outcomes
• Personal identifying information is removed from training data
• Sensitive business information is not used for AI model training
• You can request deletion of your conversation history

We do not share the content of your AI conversations with other users or organizations.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Restrict processing in certain circumstances

International Data Transfers

Our platform operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

Children's Privacy

Our services are designed for business professionals and are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, where appropriate, sending you a notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: